1. INFORMATION WE COLLECT
1.1. Information necessary to use the MyPlaces Platform.
We collect your personal information when you use the MyPlaces Platform. Without this information, we may not be able to provide you with all the services you request. This information includes the following:
1.2. Voluntarily Provided Information.
You can choose to provide additional personal information. This information may include the following:
1.3. Information Automatically Collected through the MyPlaces Platform and our Payment Services.
When you use the MyPlaces Platform and Payment Services, we automatically collect personal information and other information. This information may include the following:
2. HOW WE USE COLLECTED INFORMATION
2.1. Providing, Improving, and Developing the MyPlaces Platform. We use personal information, among other purposes, to:
2.2. Creating and Maintaining a Trusted and Safe Environment. We use personal information, among other purposes, to:
2.3. Providing, Personalizing, Measuring, and Improving Advertising and Marketing. We may process this information for purposes such as:
2.4. Analyzing and Sharing Communications.
2.5. Providing Payment Services. Personal information is used to enable or authorize third parties to use Payment Services, such as:
3. SHARING AND DISCLOSURE OF INFORMATION
3.1. Information Shared with Your Consent or at Your Request.
Where permitted by applicable law, we may use certain information such as your email address, de-identify it, and share it with social media platforms to generate leads, drive traffic to MyPlaces, or promote our products and services.
3.2. Information You Post in Profiles, Listings, and Other Public Information.
You can allow certain information to be visible publicly, such as:
We may display parts of your public profile and other content you make available publicly on MyPlaces on third-party websites, platforms, and applications.
The information you publicly share on the MyPlaces Platform may be indexed through third-party search engines. In some cases, you may disable this feature in your account settings.
3.3. Compliance with Law, Responding to Legal Requests, Preventing Harm, and Protecting Rights.
We may disclose your information to courts, law enforcement, governmental or public authorities, tax authorities, authorized third parties, or other members, to the extent required or permitted by law, or when disclosure is reasonably necessary to: (i) comply with our legal obligations; (ii) respond to a valid legal request (such as a subpoena or court order) or to address claims against MyPlaces; (iii) respond to a valid legal request related to a criminal investigation to address allegedly illegal activity, or respond to other activity that may expose us, you, or any other user to legal or regulatory liability; (v) protect the rights, property, or personal safety of MyPlaces, its employees, members, or the public.
Where appropriate and permitted by law, we may notify members about legal requests unless: (i) notifying is prohibited by the legal process itself, by a received court order, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, would create a risk of injury or physical harm to an individual or group, would create or increase a risk of fraud or harm to MyPlaces, our members, or would expose MyPlaces to a claim for obstructing justice.
When required or allowed by law, in accordance with applicable law, we may disclose guest information to tax authorities or other governmental agencies to determine whether they are adequately fulfilling their corresponding tax obligations. Corresponding tax obligations include MyPlaces’ tax obligations on its service fees, the facilitation of accommodation taxes, and tax withholdings. Disclosable information may include, but is not limited to, guest names, accommodation addresses, tax identification or registration numbers, birthdates and/or contact information, tax zone code numbers, billing information, transaction dates and amounts, number of nights and booked guests, gross and net booking values and amounts collected by MyPlaces on behalf of guests, to the extent known by MyPlaces.
3.4. Programs with Administrators and Hosts.
We may share guest personal information with property owners, management companies, homeowner associations, landlords, and/or property managers (“Building Management”) as needed, such as reservation information and information related to complying with applicable laws, in order to facilitate programs with building management. For example, guest personal information and reservations, including guest contact information, may be shared with building management, the complex, or community where the host lives or where the accommodation is located, to facilitate host services, compliance with applicable laws, security, billing, and other services.
3.5. Business Transfers.
4. YOUR RIGHTS
You can exercise any of the rights described in this section in accordance with applicable law. Please note that we may ask you to verify your identity before processing your request.
4.1. Managing Your Information.
You can access certain personal information and update it through your account settings. If you connect your MyPlaces account to a third-party service like Facebook or Google, you can modify your settings and unlink from that service within your account settings. You are responsible for keeping your personal information up to date.
4.2. Access to Data and Portability.
In some regions, applicable law may give you the right to request certain copies of your personal information or information about how we treat your personal information, request copies of personal information you’ve provided to us in a structured, commonly used, and machine-readable format, and/or request that we transmit this information to another service provider (where technically feasible).
4.3. Data Deletion.
In certain jurisdictions, you can request the deletion of your personal information. Please note that if you request the deletion of your personal information or if your account is suspended, deleted, or voluntarily closed:
While no organization can guarantee perfect security, we continuously implement and update security measures, administrative, technical, and physical, to protect your information from unauthorized or unlawful access, loss, destruction, or alteration.
7. CONTACT INFORMATION AND RESPONSIBLE ENTITIES OF MYPLACES
8. PRIVACY SUPPLEMENT FOR COLOMBIA
Responsible Party Identification
Payment services for all activities: MyPlaces (Contact Lines)
All other activities: MyPlaces
Processing of Sensitive Data
Processing of Minors’ Data
9. Your Rights
Procedure to Exercise Your Rights